Utility
To have a strong city that can provide for its residents and visitors, it must have a strong foundation. The community’s infrastructure is its foundation which partly consists of the central water and wastewater systems. Maintaining the central systems is an enormous task that the department works to improve on consistently. Fresh, clean water is an important component by which we measure our quality of life. Good water services stimulate the growth of the economy by creating jobs and accommodating new growth in communities.
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August 7-27, 2024
TEMPORARY MODIFICATION OF DISINFECTION TREATMENT PROCEDURES
To maintain the reliability of the water distribution system serving our customers, the City of Palm Coast Utility Department will temporarily change the disinfection process for the Palm Coast potable (drinking water) water supply. From August 7, through August 27, 2024, we will use free chlorine instead of combined chlorine/ammonia (chloramines) to disinfect the water. This change will also affect residents of Marineland and customers of The Florida Governmental Utility Authority who reside in Painters Hill and Beverly Beach.
The temporary conversion from chloramines (which is a longer-lasting disinfectant) to free chlorine (which is a stronger disinfectant) is a routine maintenance program to ensure the quality of the drinking water in the distribution system. This program is supported by the Florida Department of Environmental Protection and will include daily testing to monitor water quality and measure the effectiveness of the program. After the completion of this process, we will revert to disinfection using chloramines.
During this period, customers may notice a slight increase in the taste and odor of chlorine.
Customers on dialysis who use a proportioning machine to prepare dialysate are advised to contact their physician to obtain the appropriate steps to accommodate the change in water disinfection. Customers who have fish tanks or aquatic species are advised to contact a professional aquarist to avoid any problems associated with chlorine.
If you have any questions concerning this change in disinfectants, please call the Utility Department's Customer Service telephone number (386) 986-2360 with any questions concerning this change in disinfectants.
The Department understands and highly values the commitment that key members of the department make, along with our consulting engineers and our capital improvement staff, to plan for the future.
The key to preparing for the future is having a highly knowledgeable experienced team which the city has been blessed with for many decades. Training and experience are high on the list of importance for our team. Our Utility has a long tenured management staff that has in recent years begun our transition to the new future leaders of the department.
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