Concern/Question

Once you create a case a city representative will dispatch it to the appropriate department.

Concern/Question

Check out some frequently asked questions about water quality. Read More

Leak

Once the case is submitted a field technician will be dispatched out immediately.

No Water / Low Pressure

Please use this option if you currently are experiencing no water or low pressure.

Sod

Please use this option to report Water-related Sod issues. 

Back up in home

Once you create a case a city technician will be dispatched out to the field. If you sign up and register you can track the case from start to completion.

Pep Alarm

The red light is part of an audio-visual high water alarm. Should the PEP system malfunction, the red light will come on and an audible alarm will sound. If this happens, you should press the audible alarm silence button located on the bottom of the panel then submit a case and a city employee will get dispatched out to repair the tank.

Pep Alarm (Going off unable to silence)

The red light is part of an audio-visual high water alarm. Should the PEP system malfunction, the red light will come on and an audible alarm will sound. If this happens, you should press the audible alarm silence button located on the bottom of the panel then submit a case and a city employee will get dispatched out to repair the tank.

Overflow in yard

Once you create a case a city technician will be dispatched out to the field. If you sign up and register you can track the case from start to completion.

Submit a Code Violation

Want to check the status of a code violation that was submitted already. Read More

Concern/Question

Want to check the status of a code violation that was submitted already. Read More

Overgrown Lawn

Want to check the status of a code violation that was submitted already. Read More

Airbnb

Submit a compliant directly to Airbnb.

VRBO

Submit a compliant directly to VRBO.

Concern/Question

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register.

Litter/Debris

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register.

Mowing

Public Works is responsible for mowing undeveloped portions of public right-of-ways to include swales of vacant lots, vacant portions of parkways and boulevards.

Potholes

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register.

Roadkill

Public works will only pick up roadkill that is not on private property.

Signal Repair

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register.

Sign Repair

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register.

City Trash Bin

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register.

Graffiti

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register.

Road Debris

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register.

Concern/Question

Once the case is created it will be dispatched to the appropriate department. Don't forget that you can track the progress of the case from start to competition if you log in and register.

Request

The first place to look for public records is our Online Records Search where you will be able to search, view, save and print public records. There is, of course, no charge for downloading records from the City website.

Capital Projects

Check out the current projects the city is working on. Capital Projects

Stormwater Engineering

Check out this link to learn about your swales and our maintenance schedule. Swale Maintenance Schedule Want to see if your already scheduled, check out our interactive swale maintenance map.

Traffic

Have a question or concern? Need to revisit a project, request a traffic study, or inquire about a sign or signal, do so here.

Sheriff’s Dept

The Flagler County Sheriff’s Office Traffic Unit is dedicated to ensure the safety of the motoring public. Report traffic/safety concerns or traffic violations here and it will be immediately forwarded to the Traffic Unit to be properly addressed. This link will re-direct to the Sheriff's Office website.

Concern/Question

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register.

Concern/Question

Once the case is created it will be dispatched to planning and zoning. Don't forget that you can track the progress of the case from start to competition if you log in and register.

Building Questions & Concerns

Check out this link to learn about your swales and our maintenance schedule. Swale Maintenance Schedule

Athletic Programs

Are you interested in signing up for some Parks and Recreation program click here to learn more

Facility Rentals

Concern/Question

Are you interested in signing up for some Parks and Recreation program click here to learn more

Camps

Are you interested in signing up for some Parks and Recreation program click here to learn more

Concern/Question

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register.

Playground Concern

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register.

Trail/Boardwalk

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register.

Vandalism

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register.

Animal License

Submit a animal license electronically click here

Concern/Question

Once you create a case a city representative will dispatch it to the appropriate department.

Missed Garbage pick up

Use this service request to report the truck that regularly picks up your garbage has not done so. Garbage does need to be out at the curb by 6am the day of service. If you did not have it out in time you will have to wait until the follow pick up day. If you are unsure of your trash day pick up schedule click here

Concern/Question

Once you create a case a city representative will dispatch it to the appropriate department.

Missed Recycling Pickup

Use this request for requesting a missed recycling pick-up. Recycling bins need to be placed at the curb by 6am the day of service, if you placed it out later then 6am you will need to wait until the next pick up day. Please check out this link to see what items are recyclable click here

Recycling Bin Replacement (Bin was damaged)

Use this service request if your recycling bin was damaged and a replacement is needed.

Recycling Bin Request (New Resident, Initial Bin)

Use this service request if you are a new resident to Palm Coast and would like to request an initial recycling bin. 

Concern/Question

Once you create a case a city representative will dispatch it to the appropriate department.

Missing Yard Waste Pickup

Requirements for yard waste are the following: A loose pile of yard waste must not exceed 3 feet wide by 3 feet tall by 6 feet long. Whether yard waste is loose or in containers, the weight must not exceed 50 pounds, and tree limbs must be no longer than 5 feet long and no wider than 6 inches in diameter. The hauler will leave a tag on the pile if the pile is over limits.

Concern/Question

Once you create a case a city representative will dispatch it to the appropriate department.

Bulk Pick up

Bulk pick up (furniture / large items) is normally scheduled on your second scheduled pick up day of the week. Construction and demolition material is not considered bulk and will not be picked up by FCC. All residents will need to dispose of this type of material at their own expense.

White Goods (Refrigerators) Pick up

Before submitting, please place refrigerator (with doors removed) at curbside.  Once submitted please allow 3 - 5 days for pick up.

Concern/Question

Check out this link to learn about your swales and our maintenance schedule. Swale Maintenance Schedule Want to see if your already scheduled, check out our interactive swale maintenance map.

Property

All issues that pertain to property issues. Things like sod issues, cut cables, property damage, asphalt damage, and if Site Corrections are needed.

Drainage Issues

Choose this category if you are having drainage issues. This can include miscellaneous drainage issues as well. Check out this link to learn about your swales and our maintenance schedule. Read More

Swale Inspection

Swale is holding water and not draining correctly.

Concern/Question

Once you create a case a city representative will dispatch it to the appropriate department.

Property

All issues that pertain to property issues. Things like property damage and if Site Corrections are needed.

Canal Maintenance

All issues that pertain to canal maintenance. This pertains to work that is needed in regards to a canal like spraying or debris removal.

Drainage Issues

Choose this category if you are having drainage issues. This can include miscellaneous drainage issues as well. Check out this link to learn about your swales and our maintenance schedule. Read More

Concern/Question

Each section of the city has ditch maintenance performed twice annually by 3 different maintenance crews: inmate crews, city crews with heavy equipment, and our ditch spray contractor.

Property

All issues that pertain to property issues. Things like property damage and if Site Corrections are needed.

Ditch Maintenance

All issues that pertain to ditch maintenance. This pertains to work that is needed in regards to a ditch like mowing or debris removal.

Drainage Issues

Choose this category if you are having drainage issues. This can include miscellaneous drainage issues as well. Check out this link to learn about your swales and our maintenance schedule. Read More

Concern/Question

Any questions or concerns regarding a Stormwater pipe.

Property

All issues that pertain to property issues. Things like property damage, asphalt damage, or if site corrections are needed.

Structure Issue

This is for issues where the storm drain or catch basin is broken and/or needs repair.

Drainage Issues

Choose this category if you are having drainage issues. This can include miscellaneous drainage issues as well. Check out this link to learn about your swales and our maintenance schedule. Read More

Concern/Question

Anything entering in the stormwater system that is not stormwater. If you see something please report immediately. Read More

Swale and Culvert Inspections

This includes culvert inspections and swale inspections

Permitting Questions

All questions regarding permits for Stormwater.

Miscellaneous Drainage Issue

Drainage issues that are not related to a swale, ditch, or canal

Concern / Question

Check out this link to learn about your swales and our maintenance schedule. Swale Maintenance Schedule

Construction Drainage Issue

Concerns related to Construction Drainage

Capital Projects

Check out the current projects the city is working on. Capital Projects

Drainage Issues

Choose this category if you are having drainage issues. This can include miscellaneous drainage issues as well. Check out this link to learn about your swales and our maintenance schedule. Read More

Concern/Question

Once you create a case a city representative will dispatch it to the appropriate department.

Back up in home

Once you create a case a city technician will be dispatched out to the field. If you sign up and register you can track the case from start to completion.

Pep Alarm

The red light is part of an audio-visual high water alarm. Should the PEP system malfunction, the red light will come on and an audible alarm will sound. If this happens, you should press the audible alarm silence button located on the bottom of the panel then submit a case and a city employee will get dispatched out to repair the tank.

Overflow in yard

Once you create a case a city technician will be dispatched out to the field. If you sign up and register you can track the case from start to completion.

Storm Structure Damage

When reporting storm damage, please only include damage to the house structure itself. This does not include items like sheds, screens, or fences. Your accurate report helps us assess recovery needs.

Water Intrusion

When reporting water intrusion due to Hurricane Milton, please only include water intrusion into the living area of the home. This does not include garages, lanais, porches, or pool enclosures.